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Location: Atlanta, Georgia, United States
Date Posted: October 24
Description
- Position Type:
- Full-time
Deathra Prince
Marietta, GA 30008404-518-0248Email address: deathraprince2@yahoo.com
Objective SummaryTo successfully utilize my knowledge to provide support and assistance. I’m diverse in performing my duties with various levels of management, adapt quickly, and willing to learn 6/07-10/07Klatt Employment ServiceSwitchboard Operator Handled large volume of incoming calls and determined the nature of the call to present to the appropriate dept thru Cisco Switchboard. 8/02 – 10/06GMACAccount Specialist Processed direct pay applications, troubleshoot problems with customer’s banking institutions for efficient entry. Researched issues with crossed accounts. Issued return items and accessed returned check fees in database. Located misapplied funds. Maintained collection accounts 30-90 days past due for lease vehicles. 6/00-2/01Teletemp Employment Legal Assistant Assisted in the coordination of various projects. Performed word processing and data entry for legal corporations. 3/97-12/99Telepacific CommunicationsLegal Administrator Maintained inquiries of subpoenas request. Provided administrative support to Vice President of General Counsel and Vice President of Legal. Typed legal documents scheduled conference meetings and emailed distributors. Customer Support Specialist Acted as a liaison for the customer, Ameritech and Bellsouth for telephone repair resolution. Order Coordinator Researched Sprint IRES database to ensure accuracy for telephone features to be activated and trained ten representatives to coordinate orders for processing. Customer Service Representative Responsible for order entry for Nevada, California and Georgia, transfer of service, extensive problem solving, vendor contact for installation maintenance, change order input, billing inquiries and credit. 5/93-2/97Kelly ServicesAdministrative Assistant Performed a variety of duties: switchboard receptionist, data entry, processing insurance claims, and general clerical. SkillsType 55 wpm, Ten Key by touch alpha and numeric 10,000 keystrokes, Microsoft Office, Excel, WordPerfect Windows, Lotus Notes, IBM AS/400, Cisco Switchboard EducationJones Metropolitan Business School, Chicago ILCourses: Business Education and Medical Clerk
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