| 
Description
Jackie Wilson
3226 Saville Street
Atlanta, Ga. 30331
(423) 504-1875
ObjectiveTo obtain an entry level position in customer service or computer technology.
Education- Electronic Computer Programming College, Chattanooga, TN.
- GPA 3.0/4.0
- Associates of Applied Science, Computer Technology, June 2006
- Major: Networking
- Building, maintenance, installation, and repair.
Convergys Corporations/ DIRECTV, Chattanooga, TN
Customer Service Resolution Specialist, 2006
· Handle inbound calls for DIRECTV
· Activations
· Billing and Technical troubleshooting
· OMS ordering equipment
· Telecommute Agent
Community Options, Inc., Chattanooga, TN
Direct Support Staff, 2004 -2006
· Work directly with state representative to make and revise plans.
· Faxing, filing, answering phones
· Set appointments and keep daily documentations
· Assist M/R patients with everyday living
· Perform daily Occupational Therapy tasks.
Southern Kidz Development Center, Chattanooga, TN
Childcare Teacher, 2001-2004
· Answer phones, faxing, filing
· Collect payments
· Enter information into database.
· Light bookkeeping
· Evaluating and redirecting children/ teaching basic beginner skills.
B & J Auto Repair, Chattanooga, TN
Secretary, 1999-2001
· Answering phones, faxing, filing
· Order parts and run errands
· Write estimates and invoices
· Prepare payroll
· Manually log accounts receivables and payables
· Enter information into system
Computer Skills· Microsoft Word
· Excel
· Outlook
· Powerpoint
· 35 wpm
Training and Certifications· Administration of Medication by Unlicensed Personnel, 2004
· First aid/ CPR Certification, 2005
· Medication Variance Report, 2006
Summary of Qualifications· Honest
· Dependable
· Easy-learner
· Hard worker
References available upon request
Be the first to comment on this listing!