customer service – Atlanta

1963 King George Lane

Atlanta, Ga 30331

(404)349-8155 (404)966-0023

E-mail kbuglashun@yahoo.com

Objective

To obtain a career with knowledge in health care and customer service.

Work experience

June2006-present Hughston Clinic Auburn, AL

Practice Assistant

• § Check in patients

  § Check for co-pay on visit

  § Make, cancel and confirm appointments

   

  Febuary2006-June2006 East Alabama Medical Center Opelika, AL

  Multi-Care Tech

  ▪ Accurately take patient’s vitals and document there information into the computer.

  ▪ Draw blood samples.

  ▪ Help patients when they are in need and assist them with walking.

  ▪ Perform accu checks when needed

  ▪ Document patient’s information for doctors and nurses.

  ▪ Assisted patients with bathe.

   

  November2006-January2007 Belks Auburn, AL

  Sales Associate

  ▪ Assisted customers with selecting, purchasing and returning of items.

  ▪ Assisted customers with applying for Belk’s credit cards.

  ▪ Assisted fellow co-worker and other departments when needed.

  ▪ Keep departments clean and presentable for customers.

   

  August2006-November2006 Afni Inc. Opelika, AL

  Customer Service Representative

▪

Answering the phone

▪

Helping customers with their wireless bills

▪

Assisted with troubleshooting their mobile phone

▪

Assisted with making payments on their accounts.

▪

Assisted customers with navigating through our website.

• August2005-August2006 Jewell Halanych Auburn, AL

  Nanny

  ▪ Assisted children in developing problem solving skills

  ▪ Provided transportation to various scheduled activities.

   

   

Education

May2003-August2003 Southern Union Community College Opelika, AL

Nursing

• August1998-May2002 Opelika High School Opelika, AL

  High School Diploma

Qualifications

Highly personable with an ability to grasp new skill and technologies. Talent for identifying customer’s needs and presenting appropriate company products and offerings. Thrive in both independent and collaborative work environments. Proficient in Microsoft Office Systems including Microsoft word, Excel, PowerPoint, Access, and Outlook.

References

Upon Request